When necessary, they escalate problems by following proper policies and procedures. Technicians act as intermediaries between clients and their organization’s support staff for guaranteeing problem explanations precisely and also to keep communicating with clients during the process of problem resolution. They need to document records of problems and their troubleshooting precisely and punctually.

Because of the nature of the job, technicians would need to work flexible hours and perform other related tasks when the need for computer support arises. They also set up systems for new employees.

Level 2 PC Technician should be able to multi-task and work on projects until they are complete. Furthermore, they need to have experience in using communications and network diagnostic equipment, excellent interpersonal skills, ability to explain technical concepts to people from non-technical backgrounds, aptitude to understand and follow standard operating procedures, and being able to perform under trying circumstances.

To know more: Computer technician jobs near me

A DHCP Engineer (dynamic host client protocol) is an IT professional usually involved in the maintenance of the connectivity of network for an organization. Engineers play a vital role to implement and supervise the computer networks that support in-house voice, data, videos and wireless network services with a dynamic IP address.

The ideal role of DHCP network engineer is to ensure that all the systems are functioning correctly. Depending upon the network complexity the organizations can have global network engineer (DHCP) across the international locations for extended support.

Generally, there can be two types of IP addresses – static and dynamic. Static is an unchanging IP address, but most computers use dynamic IP addresses for better connectivity. A DHCP server assigns the dynamic IP address.

Static is a fixed IP address. However, most workstations practice dynamic IP numbers. Hence at present, there are not sufficient static IP details in the IT world to manage all the request. Hence, there was a requirement to deliver PCs the capability to share the IP addresses.

Learn more about DHCP Job Description
Name
Email
Comment
Or visit this link or this one